– Frequently Asked Questions when downloading the project files –
Question: Help! The file looks like an HTML file, not an SVG.
Answer: Because Windows doesn’t natively know what to do with SVG files, it frequently lists the file type as an HTML document, Microsoft Edge, or Google Chrome file. Leave the “File name extension” box checked to identify the correct file types.
This tutorial shows you how to fix this “viewing as HTML” problem. (tutorial by my friend Gjoa at Special Heart Studio.)
Q: Where does the file go after I click the link?
A: When you click on the link, the file will either automatically save to your Downloads folder or ask you if you want to save or open it.
Q: What do I do after I down the ZIP file?
A: Here is a tutorial on how to upload the SVG file to Cricut Design Space.
Q: The xxxx project file will not upload onto Design Space.
A: Hundreds of crafters have downloaded the same file, so it’s highly unlikely to be a problem with the actual file. There are two solutions.
First – are you double-clicking the ZIP file before you try to upload it? If you are trying to upload the file downloaded immediately, it would not work, as the file that downloads is a ZIP file. On most computers, you just double-click on the ZIP file and either a folder or new file appears. Inside that folder, will be a file called xxxxx_minorDIY.svg. That is the file that should be uploaded.
Second – If this still isn’t working, save anything open in Design Space, then click on the “View” menu at the very top of your computer screen. From the View menu, select “Force Reload.” This does a reset on Design Space and now uploading the SVG should work. (I have had to do that just once before. I was so confused as to why these SVGs were uploading with half of the design gone!)
Q: The file is loading into Design Space very small or very large!
A: This problem has to do with an update of Design Space. (It’s an older problem, but might pop up again.) If this happens, email me or leave on comment on the design’s post and I can go back in and fix the SVG file.
Often, if DS is acting weird, forcing it to reload will fix it.
To do this, save anything open in Design Space, and then click on the “View” menu at the very top of your computer screen. From the View menu, select “Force Reload.” This does a reset on Design Space and now uploading the SVG should work.
Do you have a problem with a file download that isn’t addressed here? Send me an email at [email protected] and I’ll take a look.